Responsibilities:
• Develop, maintain, troubleshoot and support software systems for manufacturing semiconductors; these systems schedule, track, manage and report on products produced at World-wide Micron Fabs
• Work closely with customers to understand their needs and make suggestions to resolve production and process issues
• Collaborate on a world-wide scale in gathering and evaluating customers’ requirements and specifications
• Provide incident and problem management for MES systems
• Provide technical support to customers as needed for problem identification and resolution
• Provide constant update and training to customers and support personnel on applications, tools, utilities and new features required to track the products and tools in the FAB
• Participate in testing of new software releases with all sites to ensure smooth release of changes to production
• Track and report indices to monitor systems performance and highlight abnormalities or make recommendations to improve situation
• Establish and maintain effective relationships with customers, developers and infrastructure groups across all sites
• Communicate timely status to the customers, team and managers
• Participate in 24x7 on-call rotation
• Perform other duties as assigned

Requirements:
• Bachelor’s Degree in Computer Information Systems, Computer Science or Computer/Electrical/Electronic Engineering
• Experience in the following areas:
• Developing and/or managing software applications
• Database technologies (such as Microsoft SQL, Oracle or similar products), and in performance and tuning for database products
• Linux, Unix and Windows environment
• Good knowledge in C#/C++ programming and Perl scripting, with working knowledge of SQL or PL/SQL
• Knowledge in MES systems, and understanding of semiconductor manufacturing process will be an advantage
• Strong problem-solving skills with ability to multi-task and manage both individual and group tasks simultaneously, and to take initiative on system issues
• Customer-oriented, committed and willing to work in a team environment toward a common goal
• Willingness to work on flexible schedule, including day/night shift, overtime and occasional weekends, as assigned
• Domestic travel will be required
• Fresh graduates are welcome to apply.