Ground Operations Coordinator (In-Store, 6-months contract)

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Job Description

The ShopBack Group is Asia-Pacific’s leading shopping and rewards platform, serving over 35 million shoppers across ten markets.

ShopBack was founded in 2014 and today, ShopBackers across the region continue to win over shoppers by constantly upping their game - be it rewards or meaningful experiences - such that shoppers can achieve a personal victory every time they use ShopBack.

The Group powers over US$3.5 billion in annual sales for over 10,000 online and in-store merchant partners. In 2022, ShopBack launched ShopBack Pay and PayLater, extending the platform's offerings into financial services, providing shoppers responsible and convenient payment options at checkout.
Responsibilities
* Plan, create pipeline and distribute point of sale materials to ShopBack partner outlets
* Plan and execute staff education sessions to help merchants with adopting digital fintech solutions of ShopBack
* Execution of ad-hoc projects like on-ground campaigns to help with user retention and user acquisition
* Create a positive experience for partners by providing quality, value-added services and solutions in a timely manner.
* Prepare, reconcile and maintain partner training materials inventory levels
* Collect comprehensive information of the outlet including store front image
* Providing technical support to help troubleshoot partner related issues and concerns

Requirements

* Able to commit for a minimum of 6 months
* Excellent communicator with the ability to adapt when meeting with different people
* Willing to commute to various places within Singapore
* Ability to grow and learn in challenging and fast-paced environment
* Having access to a personal vehicle for work purposes will be an added advantage

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No requirement for relevant working experience
Partial Remote Work
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About us

ShopBack: For the wins 

The ShopBack Group is Asia-Pacific’s leading shopping and rewards platform, serving over 35 million shoppers across ten markets. 

ShopBack was founded in 2014 and today, ShopBackers across the region continue to win over shoppers by constantly upping their game - be it rewards or meaningful experiences - such that shoppers can achieve a personal victory every time they use ShopBack. 

We offer smart shopping experiences to users across the Asia-Pacific, while helping brands and retailers in the region increase outreach and engage shoppers. We’ve now integrated buy now pay later service hoolah and launched ShopBack Pay and PayLater. With these, we extend our platform’s offerings into financial services, providing shoppers with more convenient payment options.


Team

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Talent Acquisition Business Partner Lead, Taiwan