About You

We are looking for a UX Researcher to develop compelling and competitive Media / E-commerce products for Asia (Taiwan and Hong Kong) markets, the majority of the Yahoo Taiwan product portfolio including Homepage, News, Sports, Finance, Yahoo TV, Autos, Shopping and Auction, across Websites & Mobile Apps. We are looking for the person with passion for exploring the way information is delivered to users through the updated technology. Under the speedy revolution of Internet trends, it’s always exciting and challenging to redefine user experience on Information consumption, and each of Daily Habits territories. If you are passionate about driving world-class products and the non-stop experiment to define the next chapter of the way we bring information to millions of users, this is the position for you!

Your Day & Responsibilities

• Research Identification and Objective Setting: Collaborate with product, design, and engineering teams to identify research needs and objectives across a spectrum of products and projects. This role involves guiding research initiatives through every phase of the product life cycle, ensuring that each step is aligned with the overall product strategy.
• Study Design and Method Selection: Work closely with product and design teams to accurately identify research requirements. This involves designing and implementing studies using a diverse array of methods, including moderated and unmoderated remote interviews, usability tests, diary studies, surveys, CSAT, and concept tests, with the aim of effectively addressing the pertinent issues.
• Management, Communication, and Cross-Functional Collaboration:
  • Skillfully manage and prioritize research agendas in dynamic and evolving environments, focusing on delivering critical insights while engaging with a broad range of stakeholders.
  • Communicate research findings effectively, employing compelling and engaging techniques to convey insights to a diverse stakeholder audience.
  • Engage in cross-functional collaboration with design, product management, content strategy, engineering, and marketing teams to ensure that research insights contribute to cohesive and impactful product development outcomes.

• Bachelor's/Master's degree in Psychology, Human-Computer Interaction, Media Studies, Information Science, Computer Science, Economics, Social Science, or any related field.
• 5-8 years of experience conducting UX research on consumer products.
• Experience with qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
• Experience with quantitative research (metrics, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.).
• Proficient in storytelling and communication skills, fluent in both Chinese and English, and capable of engaging effectively with business professionals, designers, engineers, and other stakeholders.
• Ability to work independently and autonomously.